Introduction

This style guide will serve as a reference for you throughout your career at Colombo & Hurd. It should work as a baseline for any writing that you do, however, it is not the final word on well-written Support Letters. This is to say that you will ultimately be responsible for communicating with your Writing Team Lead and the attorney to ensure that you are following the correct procedures for the Support Letters.

That said, as this guide is meant to serve as a reference point for you, it is searchable using both the table of contents as well as the Search Bar you’ll find in the Word App and on browser. Should you have any questions about how to navigate the style guide, please feel free to contact your Writing Team Lead.

Grammar Essentials

During our time as Writing Team Leads, we’ve seen a few issues come up time and again. We’ll be covering those in this section of the style guide so that you can get an understanding of how to better edit your own writing.[1]

Apostrophes

For our purposes, we will utilize apostrophes to indicate possession. For example, if Mr. Banks is the owner of a company, then we will refer to it as “Mr. Banks’ company.”

You will note how, because Mr. Banks’ name ends with an S, we place the apostrophe after the S and do not add an S after. This is in contrast to how we would write the phrase above if Mr. Carrera owned the company. In that instance, we would write “Mr. Carrera’s company,” where the apostrophe is followed by an S to indicate possession.

If you have a name that ends with the letter Z, you may either end with an apostrophe or a letter S to indicate possession. Both are technically correct, and you may be advised to do one or the other by your attorney.

Correct: Mr. Gomez’s previous employment is indicative of his expertise.

Correct: Mr. Gomez’ previous employment is indicative of his expertise.

Capitalization

The rules of capitalization work differently in English than they do in other languages. For the most part, you will not be capitalizing nouns unless they refer specifically to a name or place.

Jane Smith is capitalized.

The Museum of Modern Art is capitalized.

You will generally NOT need to capitalize the “the” or “a” preceding a name. Thus,

Correct: As evidenced by the Department of Health’s involvement…

Incorrect: According to The Federal Bureau of Investigations

When it comes to degrees, you will want to capitalize the degree when it’s referring to a specific degree. If it is referring to the degree more generally, then you will leave it uncapitalized.

Mr. Martinez earned his Bachelor’s Degree in Environmental Sciences.

After earning his bachelor’s degree, Mr. Martinez developed…

Some words that commonly get capitalized incorrectly are:

  • Federal Government

  • State (when referring to a state in the United States)

  • University (when used without the university name)

  • Supply Chain

These words should not be capitalized, since they are referring to a general concept rather than a specific place or organization.

Commas

Commas can get a little complicated, but there are some simple rules you can follow to make things easier.

Commas for Introductions

When you are introducing a person, whether they are a petitioner, recommender, or interested party, you must use commas around their title.

Correct: Mr. Elkin Lemos, Doctor of Medicine at XYZ Hospital, states that…

Incorrect: Mr. Elkin Lemos, a Doctor of Medicine at XYZ Hospital; states…

Incorrect: Mr. Elkin Lemos – Doctor of Medicine at XYZ Hospital – states…

Commas Separating a Dependent Clause

If the dependent clause is first, it is followed by a comma (like in this sentence and the next). If the independent clause comes first, no punctuation separates the two.

Ms. Castro’s endeavor has global implications since it will address carbon emissions.

For Example: Since it will address carbon emissions, Ms. Castro’s endeavor has global implications.

Example 1. What is a Dependent Clause?

A dependent clause is a group of words that contains a subject and verb but does not express a complete thought.[2]

Because Ms. Parra’s endeavor is relevant to national goals

In the example above, the thought is left unfinished. “Because” serves as the indicator that this is a dependent clause.

Commas Separating Two Independent Clauses with a Conjunction

If you are using a conjunction to join two independent clauses (complete sentences) together, you must use a comma to separate them.

Mr. Patel has several advanced degrees, and he has received a number of awards.

In the example above, “Mr. Patel has several advanced degrees” and “he has received a number of awards” are two complete sentences. As such, we use a comma to separate them.

Mr. Patel has several advanced degrees and a number of awards.

In the example above, “a number of awards” is not a complete sentence, so it doesn’t need a comma.

Commas Setting Off Geographical Names or Items in Dates

If you are talking about a city in a state, you should use commas to separate the city and state.

His company will be established in Savannah, Georgia, and will employ ten people.

If you are talking about a specific date, you should use commas to separate the day and year.

He worked at the company from July 1st, 2005, to September 25th, 2018.

You do not need to separate the month and year if you are not using a specific day.

Her career started in February 1998.

Oxford Comma

We always use the Oxford comma. If you are unfamiliar with the Oxford comma, it is the comma that is used before the “and” in a list of items.

Ms. Ramirez will be designing, creating, and implementing low-income housing.

Conjunctions

As covered in the “Commas” section of this style guide, conjunctions used to separate two independent clauses must be preceded by a comma.

Mr. Grady is the owner of his own company, and he teaches at several universities.

Coordinating conjunctions cannot be used at the beginning of sentences. However, conjunctive adverbs can.

Example 2. Coordinating conjunctions
  • for

  • and

  • nor

  • or

  • but

  • yet

  • so

Example 3. Conjunctive adverbs
  • accordingly

  • furthermore

  • moreover

  • similarly

  • also

  • hence

  • namely

  • still

  • anyway

  • however

  • nevertheless

  • then

  • beside

  • incidentally

  • next

  • thereafter

  • certainly

  • indeed

  • nonetheless

  • therefore

  • consequently

  • instead

  • now

  • thus

  • finally

  • likewise

  • otherwise

  • undoubtedly

  • further

  • meanwhile

You may also use subordinating conjunctions to begin a sentence with a dependent clause. However, this must be followed by an independent clause for it to be a complete sentence.

Because she will be self-employed, Ms. Cholakian will be working in a manner that does not adversely affect U.S. workers.

In the example above, the bolded word is the subordinating conjunction, and the underlined phrase is the independent clause.

Example 4. Subordinating conjunctions
  • after

  • although

  • as

  • as long as

  • because

  • before

  • despite

  • if

  • in order that

  • rather than

  • since

  • that

  • though

  • unless

  • until

  • when

  • where

  • whereas

  • whether

  • while

Ending Preposition

Leaving a sentence with a dangling participle can sound informal, so it is best to change your word order to avoid dangling participles all together.

Example 5. A

Incorrect: We include evidence of all the societies he is a part of.

Correct: We include evidence of all the societies of which he is a part.

Example 6. B

Incorrect: It is a subject which she knows a great deal about.

Correct: It is a subject about which she knows a great deal.

Example 7. Other examples of prepositions that you can relocate in your sentences include the following:
  • Above

  • Across

  • Against

  • Along

  • Among

  • Around

  • At

  • Before

  • Behind

  • Below

  • Beneath

  • Beside

  • Between

  • By

  • From

  • In

  • Into

  • Near

  • Off

  • On

  • To

  • Toward

  • Under

  • Upon

  • With

  • Within

Italics

If you are referring to a book or magazine, its name will be in italics. If the client has written an article in magazine or a chapter of a book and you would like to talk about it in the PSL, you should italicize the name of the magazine or book but put the title of the article or chapter in quotations.

Ms. Lopez has authored several articles including one for Business Magazine titled “Small Businesses Drive the Global Economy.”

Lists

Semicolons

If you are listing multiple items or actions, you’ll separate them with commas unless those items or actions themselves have commas within them.

For example, let’s say you want to list out the job duties of a client’s specific job and you are referencing a bulleted list of responsibilities that the client has provided.

  • Managed a team of 12 people

  • Implemented company-wide changes

  • Developed software for several clients including Atlassian, Google, and Bank of America

You’ll see that the final bullet has commas within it. Therefore, when you turn that list into a sentence, it would like something like this:

Mr. Francis managed a team of 12 people, implemented company-wide changes, and developed software for several clients including Atlassian, Google, and Bank of America.

However, this is incorrect. The example above leaves the reader unclear about what Mr. Francis’ duties were. In fact, if you were to revert the sentence above into a bulleted list, it would look like this:

  • Managed a team of 12 people

  • Implemented company-wide changes

  • Developed software for several clients including Atlassian

  • Google

  • Bank of America

To fix this mistake, you would need to use semicolons. Semicolons take the place of the commas dividing each job duty and allow you to use the commas that divide the companies with which the client has worked. The correct sentence would look like this:

Mr. Francis managed a team of 12 people; implemented company-wide changes; and developed software for several clients including Atlassian, Google, and Bank of America.

Verb Tense Matching

When you list out several actions in a sentence, the verb tense must match in order for the sentence to make sense. This is frequently an issue with job duties as well, so we’ll use the previous section’s example again.

Mr. Francis was responsible for managing a team of 12 people; implemented company-wide changes; and developed software for several clients including Atlassian, Google, and Bank of America.

In the example above, you begin the sentence correctly with the clause “Mr. Francis was responsible for.” Every action that you list out after that must make sentence when paired with “Mr. Francis was responsible for.”

Correct: Mr. Francis was responsible for managing a team of 12 people.

Incorrect: Mr. Francis was responsible for implemented company-wide changes.

Incorrect: Mr. Francis was responsible for developed software for several clients including Atlassian, Google, and Bank of America.

As you can see in the examples above, the last two bullets do not make sense when paired with “Mr. Francis was responsible for.” To fix them, we must change the verb tense.

Mr. Francis was responsible for managing a team of 12 people; implementing company-wide changes; and developing software for several clients including Atlassian, Google, and Bank of America.

Quotations

Quotations should be utilized for direct quotes from any source as well as for any article or book chapter.

Mr. Effendi is responsible for writing “Plastic Recycling” in Science Daily.

OR

Mr. Effendi wants to “develop a system for recycling that will reduce waste.”

Quotations should always go outside of any punctuation except for colons and semicolons.

Ms. Hillon wrote “Best Practices for Small Businesses,” “Small Business Successes,” and “Client-Business Relationships” for Business Weekly.

OR

Ms. Hillon believes “consulting can lead a business into a better future”; she intends to put this belief into practice by providing consulting for small businesses.

United States vs U.S.

You will use United States and U.S. at different times throughout the support letter. United States should be used when you are referring to the nation as a noun. U.S. should be used when you are using it as an adjective.

Her endeavor will help the United States, and it will increase the number of U.S. workers.

In the example above, the first instance of “United States” is talking about the United States as a noun and in the second, it is used to describe “workers” as an adjective.

When using “U.S.” you should always use periods to separate U and S so that it is written as “U.S.” instead of “US.”

Firm-Specific Preferences

In this section, we’ll go over some preferences that are firm-wide. These are things that you may not be familiar with unless you are trained in them, so we’ve compiled them here for your convenience.

Citations

Our citations are standardized to correspond to match the Table of Contents (TOC). When you are citing something from the TOC, you should refer to it as an “Exhibit.” Exhibit numbers are sequentially numbered so your citations should look something like this:

Exhibit 1, Exhibit 2, Exhibit 3, etc.

The only exception to this is the Substantial Merit and National Importance section. In this section, exhibit numbers are subdivided. They’ll look something like this:

Exhibit 12.1, Exhibit 12.2, Exhibit 12.3, etc.

You’ll note that the examples above are italicized. This is because all of our citations must be italicized, so the USCIS officer who reads the PSL can clearly see where the citations are located.

Citations should be placed at the end of the paragraph where the reference is made. Say that you are discussing a client’s work history and you are referring to their CV, which is Exhibit 17. Your citation would look something like this:

Ms. Barrero worked at X Company until July 2015, when she joined Y Company as an Engineering Manager. In this role, she was responsible for training, departmental budgeting, and overseeing a team of 12 engineers. See Exhibit 17.

If you have a citation following a bulleted list or a quote, the citation should be in line with the list or quote rather than the paragraph that follows. Both of the following examples are acceptable.

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Informal Language

Please refrain from using informal language in any writing that you do for the firm. This includes contractions, informal word choice, and incomplete sentences.

Contractions

Contractions are the combining of two words to form one, more informal, word. While you may be used to using contractions in speaking, they are not well suited for support letters.

Incorrect: Ms. Valle is gonna focus on green initiatives in the United States.

Correct: Ms. Valle is going to focus on green initiatives in the United States.

Incorrect: It’s because of this that Ms. Valle will focus her work on solar energy.

Correct: It is because of this that Ms. Valle will focus her work on solar energy.

Informal Word Choice

Informal word choice is typically an issue that occurs when writers are uncertain about how to express something in the support letter. In these instances, it can be helpful to make use of online resources like Thesaurus.com or to reach out to a Writing Team Lead.

Incorrect: Nowadays, Ms. Valle is working as CEO of her own company.

Correct: Currently, Ms. Valle is working as CEO of her own company.

Incorrect: Ms. Valle first joined the green energy scene in 2003.

Correct: Ms. Valle first joined the green energy sector in 2003.

Incomplete Sentences

Incomplete sentences are sentences that are missing either a verb or subject. These occur most frequently in introductions of recommenders or interested parties, when the writer provides the person’s name and title without stating why they’ve introduced them.

Incorrect: Ms. Ariana Valle, CEO of ABC Company.

Correct: Ms. Ariana Valle, CEO of ABC Company, provides a letter of recommendation.

Introductions

When you introduce a recommender or an interested party, you will typically follow the Table of Contents with regards to their name and position at their company or relevant education.

For example, if the TOC states the following:

Letter of Recommendation from Dr. Adriana Vasquez, PhD in Psychology and Owner of Evergreen Psychological Practice in Orlando, Florida, and CV.

You will introduce the recommender as such:

Dr. Adriana Vasquez, PhD in Psychology and Owner of Evergreen Psychological Practice in Orlando, FL, (…)

Please note that it is not necessary to include “the” or “a” before the person’s title.

Correct: Ms. Carolina Burges, Business Analyst at KPMG,

Incorrect: Ms. Carolina Burges, a Business Analyst at KPMG,

Passive Language

Our goal is to make our clients sound impressive and capable. We want to avoid language that makes it seem like they haven’t led projects or created things throughout their career.

Example 8. A

Mr. Alonso participated in several development projects at XYZ Company.

You can turn the example above into the following:

Mr. Alonso led several development projects at XYZ Company.

Example 9. B

Mr. Alonso was part of a team that implemented a new task management system.

You can turn the example above into the following:

Mr. Alonso implemented a new task management system.

Example 10. Here are some other action words you can use to improve your writing and avoid the passive voice:
  • Administered

  • Arranged

  • Chaired

  • Coordinated

  • Directed

  • Executed

  • Delegated

  • Headed

  • Managed

  • Operated

  • Orchestrated

  • Organized

  • Oversaw

  • Planned

  • Produced

  • Programmed

  • Spearheaded

Sentence Length

Your sentences should be short so that they are as clear as possible. Remember that the USCIS officer has a limited time to read each case, so clarity and brevity are incredibly important.

Example 11. A

Ms. Lemos’ successes are not limited to one field but span many fields and industries in which she has participated throughout her long and notable career, during which she has been assigned several roles including President, Manager, Director, among many others with equal importance.

You can turn the example above into the following:

Ms. Lemos’ successes span many fields. During her notable career, she has held the titles of President, Manager, Director, among others.

Example 12. B

Mr. Odeyumi led his department in a digital transformation project that enabled the entire company to improve communication processes and develop task management enhancements which ultimately led to a 33% increase in productivity across the board as well as an award for Mr. Odeyumi and his team as a result of their hard work.

You can turn the example above into the following:

Mr. Odeyumi led a digital transformation project to improve communication processes and task management. This led to a 33% increase in productivity and earned Mr. Odeyumi an award.

Speculative Language

When you are discussing the Petitioner and what they will do, be firm about their future. Stay away from words like “has the potential to,” “can,” and “may.”

Correct: Mr. Gomez will provide solutions for small businesses in the United States to recover from the COVID-19 pandemic.

Incorrect: Mr. Gomez’s endeavor has the potential to help small businesses recover from the COVID-19 pandemic.

Titles

Titles are an important part of writing a good PSL. Because our clients read our PSLs, it is important to make sure that you are referring to them and their recommenders correctly.

Unless a client specifically requests it, we do not refer to anyone as “Mrs.” You should only use “Mr.” and “Ms.” The sole exception to this is when a client has a PhD or an MD. Then you will refer to them as “Dr.”

Widows & Orphans

A widow is the last line of a paragraph left by itself at the top of a page. An orphan is the first line of a paragraph left by itself at the bottom of a page.

You’ll see orphans most often at the start of a new section in the PSL with section headers. To fix it, move the section header to the following page.

Widows are most often found at the end of a PSL when the last few lines (or even just the attorney’s signature) are left on their own page. To fix this, move the last few lines of the support letter to the last page.

Take a look at the examples below.

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The examples above demonstrate how to fix an orphaned heading.

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The examples above demonstrate how to fix a widowed line.


1. For more extensive grammar rules, visit https://owl.purdue.edu/
2. https://owl.purdue.edu/owl/general_writing/punctuation/independent_and_dependent_clauses/index.html